Policy
DEPOSIT POLICY
A $50 non-refundable deposit is required to secure all appointments. This deposit will be applied toward the total cost of your service.
If you need to reschedule your appointment, you may do so within 48 hours of the original appointment time, and your deposit will float to the new appointment date.
If you cancel your appointment without rescheduling or fail to reschedule within the 48-hour window, the deposit will be forfeited and not applied to future appointments.
2. Custom Press-On Orders
For custom press-on orders, clients must provide clear pictures of their hands at least one week before the desired delivery date. This allows us to ensure a perfect fit and design.
All custom press-on orders are final sale. No refunds or exchanges will be provided once the order is placed and confirmed.
3. Late Arrivals
If you are more than 15 minutes late for your appointment, it may need to be rescheduled, and the deposit will not be refunded. Please arrive on time to ensure you receive the complete service.
4. No-Show Policy
If you do not show up for your scheduled appointment without prior notice, the deposit will be forfeited, and future appointments will require a new deposit.
5. Hygiene and Safety
Please ensure your hands and nails are clean before your appointment. This helps maintain a sanitary environment and allows me to provide the best service possible.
If you are feeling unwell, please reschedule your appointment to ensure the health and safety of both staff and clients. Deposits will be considered for floating in such cases with proper notice.
6. Custom Design Approval
Custom designs must be approved before custom press-ons are appointed or produced. Any changes requested after approval may incur additional charges.
7. Payment
The remaining balance after the deposit can be paid in cash, via credit card, or any accepted digital payment method at the appointment.
8. Refunds and Exchanges
I do not offer refunds for the services provided. If there are any issues with the service received, please notify me within 48 hours, and I will do my best to address the concern.
9. Contact Information
Please ensure I have your up-to-date contact information for appointment confirmations and any necessary communications.
10. Appointment Confirmation
All appointments will be confirmed 48 hours in advance. If I cannot reach you for confirmation, your appointment may be subject to cancellation.
11. Allergies and Medical Conditions
Please inform me of any allergies or medical conditions before your appointment. This will help me take the necessary precautions and tailor the services to your needs.
12. Consent for Photos
By receiving services, you consent to me taking photos of your nails for promotional purposes. If you prefer not to have your photos used, please inform me before your appointment.
13. Satisfaction Guarantee
Your satisfaction is important to me. If you are not completely satisfied with your service, please notify me before leaving the salon so I can address any concerns immediately.
By scheduling an appointment or placing an order, you acknowledge and agree to these policies. Thank you for your understanding and cooperation. We look forward to providing you with exceptional service!